Terms and Conditions

Community Rules and Privacy Agreement

Thank you for being part of ICF Engage — our dynamic online community platform. ICF Engage presents a valuable opportunity where you can solicit the advice of your peers, benefit from their experience, and participate in an ongoing conversation. To ensure the best possible experience for everyone, we have established some basic terms for participation. 

Please review the following information carefully to understand our practices, including with regard to your personal information and how we will treat it.  

By clicking “I agree” below — thereby joining and using this community platform, you acknowledge that you have read, agreed to, and will follow these terms.  

To preserve an environment that encourages both civil and fruitful dialogue, we reserve the right to suspend or terminate membership, accreditation, or other ICF affiliation for anyone who violates these rules within ICF Engage.  

If you have any questions, please contact support@coachingfederation.org 

Data Privacy 

By clicking “I agree” below, you opt in to have your personal data/information stored in ICF Engage. If you do not agree, you will not be able to access the communities, discussions, and resources in ICF Engage.  

You can manage your preferences and opt out of ICF Engage at any time by emailing support@coachingfederation.org 

Please see below for additional information regarding our privacy practices and policy. 

Rules of Engagement 

  • Respect others. Focus on the content of posts and not on the people making them. Please extend the benefit of the doubt to newer guests and fellow ICF Engage participants; there’s no such thing as a stupid question.

  • Respect the purpose of the community. Use the community to share successes, challenges, constructive feedback, questions, and goals instead of products or services that you provide. If you’ve found a product or service helpful, please share your experience with the group in a respectful way.

  • Use caution when discussing products. Information posted on the discussion groups and in the libraries is available for all to see, and comments are subject to libel, slander, antitrust and other relevant laws.

  • Any post you make must conform to standards of decency, accuracy and lawfulness and must not be likely to cause offence, embarrassment or annoyance to others. All defamatory, abusive, profane, threatening, offensive, deceptive, discriminatory, fraudulent or illegal materials are strictly prohibited and are subject to removal. Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.

  • Respect intellectual property. Post content that you have personally created or have permission to use and have properly attributed to the content creator.

  • When posting items in our collaborative environment, please indicate if the item is not available for reuse. It’s also advisable to contact the owner of any material if you would like to reuse it and to credit and/or thank the owner of the material when reusing it.

  • Post your message or documents only to the most appropriate communities. This helps ensure all messages receive the best response by eliminating "noise." 

Discussion Group Etiquette 

  • State concisely and clearly the topic of your comments in the subject line. This allows other participants to respond more appropriately to your posting and makes it easier for everyone to search the archives by subject.

  • Send messages such as "thanks for the information" or "me, too" to individuals, not to the entire list. Do this by using the "Reply to Sender" link in every message.

  • Do not send administrative messages, such as “remove me from the list,” to the group. Instead, use the web interface to change your settings or to remove yourself from a list. If you are changing email addresses, you do not need to remove yourself from the list and rejoin under your new email address. Simply change your settings. 

The Legal Stuff 

This site is provided as a service for members and other stakeholders of the International Coaching Federation. The International Coaching Federation is not responsible for the opinions and information posted on this site by others. We disclaim all warranties with regard to information posted on this site, whether posted by the International Coaching Federation or any third party; this disclaimer includes  

all implied warranties of merchantability and fitness. In no event shall the International Coaching Federation be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, arising out of or in connection with the use or performance of any information posted on this site. 

Do not post any defamatory, abusive, profane, threatening, offensive, deceptive, discriminatory, fraudulent or illegal materials. Do not make posts for the purposes of promoting unsolicited advertising. Do not make posts to expressly collect identity information (unless justified), authentication credentials, or security information. Do not represent or suggest that ICF endorses any other business, product or service, unless ICF has separately agreed to do so (in writing). Do not post any information or other material protected by copyright without the permission of the copyright owner. By posting material, the posting party warrants and represents that he or she owns the copyright with respect to such material or has received permission from the copyright owner. In addition, the posting party grants the International Coaching Federation and users of this site the nonexclusive right and license to display, copy, publish, distribute, transmit, print, and use such information or other material. 

Messages should not be posted if they encourage or facilitate ICF Engage participants to arrive at any agreement that either expressly or impliedly leads to price fixing, a boycott of another's business, or other conduct intended to illegally restrict free trade. Messages that encourage or facilitate an agreement about the following subjects are inappropriate: prices, discounts, or terms or conditions of sale; salaries; profits, profit margins, or cost data; market shares, sales territories, or markets; allocation of customers or territories; or selection, rejection, or termination of customers or suppliers. 

The International Coaching Federation does not actively monitor the site for inappropriate postings and does not on its own undertake editorial control of postings. However, in the event that any inappropriate posting is brought to the attention of the International Coaching Federation, we will take all appropriate action. 

The International Coaching Federation reserves the right to terminate access to any user who does not abide by this agreement.  

Privacy Policy 

We have provided some brief information below about our privacy practices but we suggest that for more detailed information about these you consult the website ICF Privacy Policy (https://coachingfederation.org/policies).   

Any personal information you provide to us including and similar to your name, address, telephone number and email address will not be disclosed, released, sold, or rented to any entities or individuals outside of our organization except as noted below.  

With Whom Do We Share the Personal Information We Collect Through This Site: 

Our Service Providers 

Your personal information (name, email address, organization, job title, phone number, address, website, and affiliation with ICF - member, coach educator, volunteer, etc.) will be shared with Higher Logic so you may access and use ICF Engage. Higher Logic is required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf (Higher Logic’s full Privacy Policy: https://www.higherlogic.com/legal/privacy/). We only allow our Service Providers (like Higher Logic) to handle your personal data if we are satisfied they take appropriate measures to protect your personal information. 

Business Transfers 

Your personal information, as a valuable asset, may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution, bankruptcy or administration or similar corporate event. If such a transfer were ever to occur, please rest assured that the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.  

Government and Legal Disclosures 

We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to enforce our policies, comply with our legal obligations or the law (or a court order or subpoena) including in connection with actual or proposed litigation, or in the interests of security, public interest or law enforcement in any country where we have affiliates; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or security or safety of our company, our users, or others. 

External Sites 

We are not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before either agreeing to their terms or using those websites. 


A "cookie" is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site. Higher Logic cookies are used for functions within the Higher Logic platform, which is developed and hosted on Amazon Web Services. These cookies will not contain any directly identifiable information about the user—they will contain coded authentication information and indicators equivalent to “logged in” = TRUE. The cookies we use will only be accessed by us and those parties named (Higher Logic, Amazon Web Services, Community Brands) for functions (including newsfeeds) within the Higher Logic platform. Those cookies will not be accessed by any other third party. For more about cookies please see the sections entitled “Cookies” and “Cookie consent” in the website ICF Privacy Policy (https://coachingfederation.org/policies).   

Remember The Risks Whenever You Use The Internet 

While we take what we consider to be reasonable and appropriate technical and organizational measures to protect your personal information, we cannot guarantee the security of any information that you transmit to us and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through our site have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please read the privacy policy of external sites before either agreeing to their terms or using those websites and contact the vendors responsible for these sites and others directly if you have any questions about their privacy policies. For any other information please contact us using the Contact Us page. 

Please see the ICF Privacy Policy (https://coachingfederation.org/policies) for more information about who we are, how we protect and retain your personal information, and your rights. 

This Privacy Policy was last updated on April 8, 2024, and applies from that date.